Frequently Asked Questions

Everything you need to know about our luxury Ayurveda products and services.

Are Spa Ceylon products 100% vegetarian?

Yes, all Spa Ceylon products are 100% vegetarian, free from animal testing, and formulated without the use of animal fats or marrow.

How long does international shipping take?

International orders typically arrive within 7 to 14 business days via our global courier partners, depending on your location and local customs processing.

What is your return policy for skincare items?

We accept returns for damaged or incorrect items within 7 days of delivery. Due to hygiene standards, we cannot accept returns for products that have been opened or used.

Are your products safe for sensitive skin?

Our products are inspired by ancient Ayurveda and formulated with natural essential oils and herbs. However, we recommend performing a patch test or consulting the full ingredient list if you have specific allergies.

Do you offer gift wrapping for online orders?

Yes, you can select our signature luxury gift packaging option at checkout to have your items beautifully wrapped in our iconic floral motifs.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure online payment gateways like PayPal.